MetraTHRIVE
The museum of user journeys

Watch the platform do the work.

Every journey below was performed in the live product against a seeded portfolio — 120 management companies, 369 buildings, 10,000 homes. Real screens, step by step, each with a recording of the full run. Choose a story.

Lettings
A new enquiry becomes a guest card — first screen of the journeyMetra head officeA new enquiry becomes a guest cardFrom 'is the two-bed still available?' to a scored, owned, follow-up-scheduled lead in under a minute.4 steps · recorded runBooking a viewing — first screen of the journeyMetra head officeBooking a viewingA guided viewing scheduled in two clicks — and the whole day's diary in one calendar.3 steps · recorded runQuoting terms and rent — first screen of the journeyMetra head officeQuoting terms and rentA pricing matrix across five term lengths, sent as a personal quote with a payment schedule attached.3 steps · recorded runApplication and referencing — first screen of the journeyMetra head officeApplication and referencingApplication in, referencing run, decision made — with the recommendation, never instead of it.4 steps · recorded runTenancy e-sign to move-in day — first screen of the journeyMetra head officeTenancy e-sign to move-in dayDraft, sign, countersign, keys — the whole execution chain on one screen, ending with a resident record.5 steps · recorded run
Residents
The resident record and a payment — first screen of the journeyMetra head officeThe resident record and a paymentA live ledger for every household — and arrears that fall the moment the payment is recorded.4 steps · recorded runA repair, raised and resolved — first screen of the journeyMetra head officeA repair, raised and resolvedFrom 'the boiler's cold' to a completed, costed job — assigned to a real contractor with a real diary.4 steps · recorded runRenewals, offers and periodic tenancies — first screen of the journeyMetra head officeRenewals, offers and periodic tenanciesEvery tenancy ending in the next 120 days, and the offer that keeps the good ones.4 steps · recorded runNotice, move-out and the deposit — first screen of the journeyMetra head officeNotice, move-out and the depositA five-stage pipeline from notice to refund — deductions itemised, the turn booked before the keys are back.5 steps · recorded run
Money
Managing companies and their fee schedules — first screen of the journeyMetra head officeManaging companies and their fee schedules120 operators, each with a scorecard — and the management agreement captured as numbers the platform can compute with.3 steps · recorded runThe monthly payout run — first screen of the journeyMetra head officeThe monthly payout runFees computed from live lettings events across 120 operators — drafted, approved and paid with a full audit trail.5 steps · recorded runReports that answer the Monday questions — first screen of the journeyMetra head officeReports that answer the Monday questionsLettings, operations and money — computed live from the working data, never from an export.3 steps · recorded run
Partners
A repair partner's whole day — first screen of the journeyRepair partnerA repair partner's whole dayAspect Maintenance runs its Metra work — across 32 management companies — from one job-centric app.4 steps · recorded runA managing agent's scoped workspace — first screen of the journeyManaging agentA managing agent's scoped workspacePMMS signs in and the platform is simply smaller — their six buildings, their queue, their arrears, nothing else.3 steps · recorded run
Everyday
Three sign-ins, one platform — first screen of the journeyMetra head officeThree sign-ins, one platformHead office, a managing agent and a repair partner open the same system — and each sees exactly their world.4 steps · recorded runThe portfolio, building by building — first screen of the journeyMetra head officeThe portfolio, building by building369 buildings and 10,000 homes you can actually navigate — from region to building to the individual front door.3 steps · recorded runThe Comm Hub and a suggested reply — first screen of the journeyMetra head officeThe Comm Hub and a suggested replyEvery conversation in one inbox — with a drafted reply that knows who's asking and what they asked.3 steps · recorded runSettings, policies and the team — first screen of the journeyMetra head officeSettings, policies and the teamFee defaults, referencing criteria, message templates and teammates — the platform's dials, all in one room.3 steps · recorded run